Privacy Policy

At Scensta, safeguarding the privacy and confidentiality of our users is of paramount importance. This Privacy Policy delineates the manner in which we collect, process, and protect your personal data when you access our website and services. By using our platform, you explicitly consent to the collection and utilization of your data in accordance with the provisions outlined herein.

1. Data Collection

Scensta collects personal data through various channels, including but not limited to, user registration, product purchase, and customer support inquiries. The types of data we collect include:

Personal Identification Information: Name, email address, phone number, and billing details.
Transactional Data: Order history, payment details, and shipping information.
Technical Data: IP address, browser type, and device information.
Behavioral Data: User interaction with our website, browsing patterns, and product preferences.

We employ this data to enhance user experience, facilitate seamless transactions, and improve customer support services.

2. Purpose of Data Collection

The data collected is utilized for the following purposes:

Order Processing and Delivery: Ensuring timely dispatch and accurate delivery of products.
Customer Support: Addressing inquiries, complaints, and refund requests.
Marketing and Advertising: Sending promotional offers, newsletters, and advertisements.
Analytics and Performance Monitoring: Analyzing user behavior to optimize website functionality.
Legal Compliance: Fulfilling regulatory obligations and preventing fraudulent activities.

3. Data Sharing and Disclosure

Scensta reserves the right to share your data with third parties under the following circumstances:

Payment Processors: To facilitate secure financial transactions.
Shipping Partners: To ensure accurate and timely delivery.
Law Enforcement Authorities: In compliance with legal obligations or court orders.
Marketing Agencies: For targeted advertising and promotional campaigns.

We assure that all third parties are bound by confidentiality agreements and adhere to stringent data protection standards.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy. The retention period may vary depending on the nature of the data and legal requirements. Upon expiration of the retention period, data is securely deleted or anonymized.

5. User Rights

Under applicable data protection laws, users have the following rights:

Right to Access: Request access to personal data held by Scensta.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request deletion of personal data under specific circumstances.
Right to Object: Object to data processing for marketing purposes.
Right to Data Portability: Request a copy of your data in a structured format.

To exercise these rights, users may contact us at contactus@scensta.com.

6. Data Security

Scensta implements robust security measures to protect user data from unauthorized access, alteration, or disclosure. These measures include:

Encryption Protocols: Secure transmission of data through SSL encryption.
Access Controls: Restricted access to sensitive data.
Regular Audits: Periodic assessment of security systems to identify vulnerabilities.

7. Cross-Border Data Transfers

By accessing our website, users acknowledge and consent to the transfer of their data to servers located in jurisdictions that may have different data protection laws. Scensta ensures that adequate safeguards are in place to protect user data during such transfers.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and gather analytical data. For detailed information, please refer to our Cookies Policy.

9. Policy Amendments

Scensta reserves the right to modify or update this Privacy Policy at any time without prior notice. Users are encouraged to periodically review this policy to stay informed of any changes.

10. Contact Information

For inquiries or concerns regarding this Privacy Policy, users can reach us via:

By continuing to use Scensta’s services, you acknowledge and agree to the terms outlined in this Privacy Policy.